Service Cluster of Divisional Secretariat
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அரசு சேவை மையங்கள்
Citizen Charter
| Serial No | Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible |
| 01 | countersigning of gramaniladhari certificates | National Identity Card | 01 Minutes | Certification officer/AO/Ast.Div.Sec |
| 02 | Issuing of valuation certificates | Completed application form,certified by the divisional secretariat | 1 Hour | Divisional Secretary |
| 03 | Issuing of income certificates | Application certified by the divisional secretariat | ½ Hour | Asst Div Sec/Div Sec |
| 04 | Issuing copies of Birth/Death/Marriage Certificates | Formless process | 02 Minutes | Additional Dist. Registrar |
| 05 | Registration of birth after prescribe time (three months) | Respective application form | 01 Month | Additional Dist. Registrar |
| 06 | Registration of death after prescribe time (three months) | Relevant application | 01 Month | Additional Dist. Registrar |
| 07 | Other ammendaments of birth certificate | Application with the documents | 1 Hour | Additional Dist. Registrar |
| 08 |
Alteration of the name in a birth certificate (02 coloum) |
Assets deed with recommendation from GN | ½ Hour | Additional Dist. Registrar |
| 09 | Registration of marriages | Completed notice of marriage | 1 Hour | Additional Dist. Registrar |
| 10 |
Forwarding of applictions to the comissioner of registration of persons |
Completed Application form First copy of the birth certificate Photograph Reference Slip |
1 Weeks | Div Sec / Asst Div Sec |
| 11 |
Forwarding of applictions to the comissioner of registration of persons for misplaced Identity cards |
4 Days | Div Sec / Asst Div Sec | |
| 12 |
Forwarding of applications to the commissioner of Registration of Persons for amendments |
Application with written supporting documents | 3 Days | Div Sec/Ast.Div.Sec |
| 13 |
For issuing of vehicle revenue licenses
|
1 Days | Div Sec | |
| 14 |
For obtaining a land permit |
Div Sec/Ast.Div.Sec | ||
| 15 | Land title deed | 1 Day | Div Sec | |
| 16 | Recommending Electricity Application | Recommended application with deed | ½ Hour | AO/Asst Div Sec |
| 17 |
Transferring of ownership of gift of land |
½ Hour | Asst Div Sec | |
| 18 | Approval for public subsidies |
Application certified by the Grama Niladhari Requesting letter certified by the Grama Niladhari |
2 Days | Div Sec |
| 19 | Provision of solutions for electricity objections | 1 Day | Asst Div Sec | |
| 20 |
Approval of loans mortgages on land title deed |
Deed of land and application | 2 Weeks | Div Sec |
| 21 |
Registration of business name |
3 Weeks | Div Sec | |
| 22 | Additional District Registrar | |||
| 23 | Asst Div Sec | |||
| 24 | Issuing of timber transport license | Div Sec | ||
| 25 |
Issuing of license to transport animals |
Div Sec | ||
| 26 | Issuing nutrition card for pregnant ladies | Div Sec | ||
| 27 | Payments of Samurdhi Insurance for death and other | AO/Asst Div Sec | ||
| 28 | Civil Pension (first payment) | |||
| 29 | Widow pension (first payment) | |||
| 30 | Issuing permits for cutting down jak trees | |||
| 31 | Giving approval for a gun permit |
| Serial No | Service Provided | Service Provided by GN | Max Time Taken to Serve |
| 01 | Issuing of character/resident certificate | If certificates are available | 15 min |
| If certifying the residency (Satisfied personally) | 03 days | ||
| 02 | Recommendation for income certificates | Giving recommendation to Divisional Secretary | 03 days |
| 03 | Issuing Valuation certificate | Giving recommendation to Divisional Secretary | 02 days |
| 04 | Assessment report | Giving recommendation to Divisional Secretary | 02 days |
| 05 | Certifying identity card applications | Certifying and submit to Divisional Secretary | 07 days |
| Delivering Identity card for applicants | 03 days | ||
| 06 | Cutting jack trees | To cut one tree | 01 day |
| More than one (If satisfied) | 03 days | ||
| 07 | Permits for timber transportations | Giving recommendation to Divisional Secretary | 02 days |
| Sealing of tree | ½ Day | ||
| 08 | Recommendation of gun license | Giving recommendation to Divisional Secretary | 03 days |
| 09 | Explosives | Giving recommendation | 03 days |
| 10 | Providing report on death persons | Report of natural death | 03 hours |
| 11 | Business Registration | Giving recommendation to Divisional Secretary | 03 days |
| 12 | Giving reports of complains | If it happened in existing year | 01 day |
| If it happened in previous year | 03 days | ||
| 13 | Recommendation for public aids | Giving recommendation to Divisional Secretary | 03 days |
| 14 | Registration of past births | Giving recommendation | 03 days |
| 15 | Recommendation for scholarship applications | Giving recommendation to Divisional Secretary | 02 days |
| 16 | Permits for animal transportations | Giving recommendation to Divisional Secretary | 03 days |
| 17 | Giving assessments for ownership of lands | Giving recommendation to Divisional Secretary | 03 days |
| 18 | Recommendations for electricity & water | Giving recommendation | 03 days |
| 19 | Recommendation for ...... | Submit urgent reports to Divisional Secretary | 06 hours |
| Submit detailed reports | 03 days | ||
| 20 | Giving recommendation | 03 days | |
| 21 | Giving reports & recommendations for arising needs | Giving recommendation(If the document are available) | 03 days |
| 22 | Registrations of voluntary societies | Giving recommendations if there needed documents | 03 days |
| 23 | Duties on crown lands | Reporting of unauthorized residents | Immediately |
| Submitting other documents to Divisional Secretary | 07 days | ||
| 24 | Issuing permits for stone/sand | Giving recommendation to Divisional Secretary | 07 days |
| 25 | Permits of liquor | Giving recommendation to Divisional Secretary | 07 days |
| 26 | Duties as peace officers | Settlement of disputes | 03 days |
| 27 | Aids on presidential funds | Giving recommendation to Divisional Secretary | 02 days |
தொடர்புடைய பிரதேச செயலகப் பிரிவுகள்
முதன்மை பட்டியல்
அடைவுகளுக்கு
பிரதேச செயலகம்
கொழும்பு,
இலங்கை.
+94 33-2222235
info[at]colombo.ds.gov.lk